The philosophy at Traditions of America is completely customer-centric – we cannot rest until YOU are in your DreamHome. Working tirelessly, often times behind the scenes, our employees are truly the “Team Behind the Dream” and they enable Traditions of America to set the gold standard for 55+ living day-in and day-out. Our new “Meet the Team Behind the Dream” blog series is specifically devoted to highlighting the people who work hard to ensure our homeowners Live Better every single day in their DreamHome.
Cue Rachel Bechard – Lifestyle Director at Lititz. Read on to learn everything from Rachel’s most memorable career moment as Lifestyle Director to what superhero she would be … and more!
Q: Describe your typical day at TOA:
A: Every day is different, but it starts the same: listen to voice mails, check emails, answer questions, review the calendar. From there it can go from attending committee meetings to setting up for events. As Lifestyle Director at Lititz, I plan speakers and events, and I get to know the Lititz homeowners. I spend a lot of time listening to the homeowners – they are genuinely the coolest people. I’ve been in customer service my whole life, and the most important part of customer service is listening: getting to know your customer, their likes, dislikes. Getting to know the homeowners at Lititz has opened up a world of possibility when it comes to planning events, trips, and speakers.
Q: Favorite part of your job?
A: Planning and putting on events for homeowners. I love working with our social committee at Lititz to do fun, extravagant things! In February we had a Valentine’s Day Dinner Dance catered by Scarlet Runner (all locally-sourced, made from scratch gourmet catering). For Cinco de Mayo, a DJ came to our party and led group dances. This month we are turning our clubhouse into an Escape Room experience for Lititz!
Q: Most memorable moment in TOA career?
A: When one of our actors got sick and had to bow out of playing in our Murder Mystery production and I stepped in as “Simone Carlton” (THE MURDERER!) for our show!
Q: Career theme song?
A: “Eye of The Tiger”
Q: If you were a superhero, who would you be, and why?
A: Karin Murphy from The Dresden Files. She is tiny, fierce, loyal, and her “superpower” is that she’s just plain human. She’s able to face horrors beyond anyone’s imagination with grit and determination. She fights monsters and protects people. She is strong, noble, and always there for her friends.
Q: First job ever?
A: Bussing tables and rolling silverware for Hoss’s Steak & Sea House (the one right down the road from Traditions of America at Lititz!)
Q: Where would we find you after hours?
A: At a local craft brewery or outside by the pool!
Q: Word that best describes you?
Q: If your life had a movie title, what would it be?
A: “Tiny, but FIERCE!”
Q: If you were stranded on a desert island and could only bring three items, what would they be?
A: A boat to get back off the island, a pitcher of craft beer, and sunscreen (because your skin is your best friend!)
Q: If you could meet any historical person, who would it be and why?
A: Vincent Van Gogh. I’d love to tell him how much his art would shape future artists for generations to come. It seems so unfair that such a creative, talented human being died penniless, thinking he was a horrible artist, consumed by depression and loneliness.